Wow! Experience is everything in virtual world: customers, consumers, re...

Experience matters: live shows, busking, smell, taste, being there, multimedia, £D marketing, immersion experiences. Future of face-to-face marketing, selling, customer relationship development. Future of travel and tourism, holidays and cruise. Future of entertainment, fashion, media and film or cinema. Future of the music industry, EMI, Sony and live musical performances. Live theatre and theatre audiences. Great leadership - connect with audience passion.